This Privacy Policy explains how Lennon Estates collects, uses and protects your personal information. We are committed to safeguarding the privacy and confidentiality of our clients, website visitors and all individuals whose data we hold. This policy is written in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.
Who We Are
Lennon Estates is a property sales and rental agency serving Banbridge and surrounding areas. We act as the data controller for the personal information we collect.
If you have any questions about this policy or how we handle your data please contact us.
Address
Lennon Estates
Rathfriland Street
Banbridge
Northern Ireland
Email
enquiries@lennon-estates.com
Telephone
01704 543 531
Information We Collect
We may collect and process the following categories of personal data:
Information You Provide Directly
- Your name
- Your email address
- Your telephone number
- Your postal address
- Enquiry details sent through our website contact forms
- Property preferences and details entered when requesting valuations or submitting applications
- Any documents or identification you provide during the buying or letting process
Information We Collect Automatically
When you visit our website we may collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
- Cookie data to support essential site features and analytics
Information From Third Parties
We may receive information from trusted partners when required to process applications or facilitate property transactions. Examples include credit reference agencies, solicitors and surveyors.
How We Use Your Information
We process personal data for the following purposes:
- Responding to website enquiries
- Providing property sales and rental services
- Carrying out valuations and arranging viewings
- Managing client records
- Complying with legal obligations including anti money laundering checks
- Marketing properties and relevant services with your explicit consent
- Improving our website performance and user experience
We only collect information that is necessary for these activities and process it based on lawful grounds including consent, legitimate interest, contract performance and compliance with legal requirements.
Sharing Your Information
We do not sell your data. We may share information with the following where necessary:
- Professional service providers such as solicitors, surveyors and contractors
- Financial and legal authorities for compliance purposes
- Trusted IT and hosting partners who support our website and email systems
All third parties are required to keep your data secure and use it only for the contracted purpose.
Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected. Property transaction records are kept in line with legal and regulatory requirements. Website enquiry data is retained for a shorter period unless you become a client.
Your Rights
Under UK GDPR you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data in certain circumstances
- Withdraw consent where processing is based on consent
- Object to processing based on legitimate interests
- Request restriction of processing
- Request transfer of your data to another provider
To exercise any of these rights contact us using the details above.
Security of Your Information
We take appropriate technical and organisational measures to protect your personal data. This includes secure hosting, controlled access and encrypted communication where required.
Cookies
Our website uses cookies to ensure the site functions correctly and to collect anonymous usage statistics. Cookies may include:
Essential Cookies
These are required for the website to operate. They enable navigation, security and core functionality.
Analytics Cookies
We use analytics tools to monitor website performance and improve our services. All data gathered is anonymised.
Preference Cookies
These may store user preferences such as saved properties or display settings.
You can adjust your cookie settings in your browser at any time. Disabling certain cookies may affect site performance.
Links to Other Websites
Our website may contain links to external sites. We are not responsible for their content or privacy practices. You should review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Details
If you have questions, concerns or complaints regarding your data or this policy please contact us.
Lennon Estates
enquiries@lennon-estates.com
